Is the report available immediately?

Yes, the report is prepared and displayed on your screen straight away after the payment. The system will also send you an email with the link to the report so that you keep access to it.

Does the report show the names and addresses of registered owners?

Names and addresses of individual registered persons will not be displayed in the report due to the NZ privacy law regulations. You can use our ownership check service to confirm the current registered person if you know their legal name or driver’s licence number. Names and addresses of companies and organisations are provided in the report as recorded by the NZTA.

I need to find the owner of the vehicle that hit my car. How can I do it?

The best thing to do in this case is to report the incident to the police. Personal details of individual registered persons are not available to the general public due to the NZ privacy law regulations.

The seller has told me that the debt has been paid off, but the report says otherwise. What do I do?

If there is indeed no outstanding debt, the seller should contact their finance company and tell them to remove the security interest from the register. It’s the responsibility of the finance company to do so. Once it has been done, you can do a full recheck using the link in your report. It’s best not to rely on the seller’s words alone.

Does the report show the total amount of money owed?

The amount of money owed is confidential information, so it’s not available in the report. Our sample report shows how the Money Owing section generally looks like.

One of the odometer readings is incorrect. How can it be fixed?

The odometer readings do get mistyped by the WOF agents quite often, and in most cases these mistypes are obvious and harmless. If you’d like to correct a wrong reading anyway, you may be able to do so.

To correct a reading, you can contact the WOF agent that issued the WOF when the wrong reading was entered. The agent’s details can be found on the WOF checksheet.

If the above can’t be done for some reason, you can also contact the NZTA directly and explain the situation.

Once the reading has been corrected on the register, new reports purchased after that moment will show the updated information.